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Flight Delay & Cancellation Compensation

Delayed 3+ hours or cancelled? You may be owed up to €600 — free check in a minute

Compensation FAQ

When am I owed EUR 600?+

On flights over 3,500 km covered by EC261: arriving 4+ hours late (or 3-4 hours at a reduced EUR 300), when the cause was within the airline's control.

Does EC261 cover flights from Saudi Arabia and the Gulf?+

Yes, in two cases: any flight departing an EU airport (e.g., Paris to Riyadh), or arriving in the EU on a European carrier (e.g., Riyadh to Frankfurt on Lufthansa).

How much does the claims processor take?+

Typically 25-35% of the payout, only on success — nothing upfront, nothing if you lose.

How long does a claim take?+

Weeks to months depending on the airline — longer if legal escalation is needed, but you do nothing after filing.